Faqs

1. Is PublicPharma a licensed online medical store?
Yes, PublicPharma partners only with licensed pharmacies and certified suppliers to provide 100% genuine medicines and healthcare products.

2. Do I need a prescription to order medicines?
Prescription medicines require a valid prescription from a registered doctor. Non-prescription and wellness products can be ordered without one.

3. How long does delivery take?
We aim to deliver orders within 2–5 business days, depending on your location.

4. Are the medicines authentic?
Absolutely. We source products only from trusted and verified suppliers to ensure safety and authenticity.

5. What payment methods do you accept?
We accept secure online payments, debit/credit cards, and cash on delivery (where available).

6. Can I return or exchange medicines?
For safety reasons, medicines cannot be returned once sold, unless the product is damaged, defective, or incorrect.